Privacy Policy

Privacy Policy for PersonPal

 

Effective Date: October 6, 2025

This Privacy Policy describes how PersonPal ("we," "us," or "our") collects, uses, and shares information in connection with your use of our website, services, and applications (collectively, the "Services").

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1. Information We Collect

• Information You Provide: We collect information you provide directly to us, which may include your name, email address, phone number, and your responses to our Goal Finder quiz and weekly check-in surveys.

• Information Collected Automatically: When you use our Services, we may automatically collect certain information about your device and usage, including your IP address, browser type, and operating system.

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​2. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our Services.

• Create your personalized AI-powered analysis and reports.

• Communicate with you about your account and our Services.

• Communicate with you via SMS/Text Message: If you provide your explicit consent (opt-in), we will use your phone number to send you weekly reminders and other notifications related to the PersonPal service. Consent is not a condition of purchase. Message and data rates may apply.

• Respond to your comments, questions, and requests for customer support.

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3. Data Sharing and Disclosure

We do not sell or rent your personal information to third parties. We may share your information in the following limited circumstances:

• With Service Providers: We may share information with third-party vendors and service providers who need access to such information to carry out work on our behalf (e.g., Twilio for sending SMS messages, Google for AI processing).

• As Required by Law: We may disclose your information if required to do so by law or in the good faith belief that such action is necessary to comply with a legal obligation.

We do not share your personal information with third parties for their own marketing purposes.

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4. Your Rights and Choices

You have rights regarding your personal information, including the right to access, correct, or delete your data.

• Email Opt-Out: You can unsubscribe from our marketing emails at any time by clicking the "unsubscribe" link in the footer of the email.

• SMS Opt-Out: You can opt out of receiving text messages from us at any time by replying with the word STOP to any message you receive. You will receive one final confirmation text, and then you will be unsubscribed from all future SMS messages. For help, you can reply with the word HELP.

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5. Data Security

We implement reasonable measures to help protect your personal information from loss, theft, misuse, and unauthorized access.

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6. Changes to This Policy

We may update this Privacy Policy from time to time. If we make changes, we will notify you by revising the date at the top of the policy and, in some cases, we may provide you with additional notice.

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7. Contact Us

If you have any questions about this Privacy Policy, please contact us at info@personpal.com.